What Exactly Is Objective-Based Management?

Dec 21, 2023 By Susan Kelly

The goal of the management strategy known as management by objectives (MBO) is to boost productivity in the workplace by establishing goals that are understood and supported by all levels of staff. The idea proposes that giving employees a voice in defining organizational goals and developing strategies for achieving those goals would increase employee engagement and loyalty while also helping to ensure that the organization's goals are aligned.

Objectives-Based Management: An Overview

Establishing a management information system (MIS) that compares actual performance and accomplishments to the set objectives is at the heart of management by objectives, also known as management by planning. Practitioners of MBO argue that its primary advantages lie in its capacity to enhance employee motivation and commitment and to facilitate enhanced lines of communication between management and staff.

One criticism leveled with MBO is that it places too much emphasis on goal-setting in and of itself rather than developing a systematic strategy for achieving those goals. W. Edwards Demming is only one of many who have argued that having specific goals, such as production targets, encourages employees to take any means necessary to accomplish those targets, even if it means sacrificing quality in the process.

Managing by Objectives: A Step-by-Step Guide

Set Company Goals

Goal-setting is essential to the development of any business and serves several functions. Many different kinds of managers should be included in the planning process. The goals management sets are only estimates of what the business can and should accomplish by a certain date.

Set Worker Goals

Managers can begin working with staff to set individual goals once they have been informed of the overall goals, plan, and implementation techniques. In these one-on-one meetings, employees will share with their superiors the goals they have set for themselves, the timeline by which they hope to complete those goals, and the resources at their disposal.

Providing Feedback

The most important phase in the management by objectives method is continual feedback on outcomes and targets since it allows employees to monitor and adjust their activities. In addition to the continuous feedback, there are regular formal assessment sessions when superiors and subordinates can review the latter's progress toward targets and the former's input.

Manage by Objectives: Its Advantages

  • Employees have greater ownership over their work when management is based on goals.
  • Each worker's Key Result Areas (KRAs) are tailored to their passions, skill sets, and areas of study.
  • Increased cooperation and clearer expression of ideas are typical outcomes of the MBO method.
  • Employees are better able to do their jobs because of the document's explicit instructions. Each team member has certain objectives and responsibilities established by their superiors.
  • Individual objectives have been set for each worker. As a result, everyone on staff believes they make a difference and grows attached to the company.
  • Managers play a key role in ensuring employee objectives align with the companies.

Management By Objectives Flaws

  • A company's culture and working environment are often disregarded by goal-oriented management.
  • Goals and objectives are emphasized more. Managers often rely on their staff to get things done, but they seldom consider how MBO may improve employee engagement, organizational effectiveness, or management development.
  • Managers sometimes put too much stock in goal-setting and not enough on operational difficulties as a driver of results.

Examples of MBOs

Here are three possible performance reviews that may be given to you at work:

Human Resources

Human resources would establish one to three objectives, such as keeping the employee satisfaction index at 85%. They would confer on the best means of achieving their goal. Human resources will communicate with staff after developing a strategy.

They will learn new strategies to get there via criticism. Human Resources will make sure workers are pitching in as well. Human resources will then keep an eye on progress toward the objective to ensure it's helping the company.

Marketing

Between one and three targets would be established through marketing. It might be to increase one's social media following by three times a year. When marketing has settled on a course of action, it will communicate that strategy to the rest of the company and solicit feedback from workers on whether or not the plan is feasible.

Employees' aspirations will also be taken into account. They will achieve their goals by incorporating constructive criticism and working with innovative ideas. The objective will be met, and Marketing will monitor performance to ensure it.

Sales

The sales team may aim to secure 30 new contracts each month. Sales may conclude that handing out flyers is the best way to get the word out. Employee feedback suggests that including pens with the fliers will increase the likelihood of the campaign's success.

The results show that pairing the flyer with the pen has resulted in 70 monthly reservations for the company. After achieving their previous target, sales might shift their attention to a new objective.

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